Cancellations, Changes, Refunds

Frequently Asked Questions

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REGISTRATION FOR THE DIGITAL PASS

 Q. Who can register for the iCON Digital Pass? (What options are available for me to register at iCON?)

• The Digital Pass is open to all students 13-18 years old and adults — because it’s in real time and online, people all over the world can join us for our premier event of the year! We have something for students AND ADULTS.

 Q. Will there be programming for students who are new members and have never been in a tournament before?

• Yes indeed! We will provide equipping for every registered student during every programming time slot, just as we do at the in-person event.

Q. Are there any discounts or scholarships offered for iCON?

• Discounted pricing is given to those who register before June 24. Area Coordinators may have information regarding area funds that can sometimes be used as scholarships.

Q. Will I be able to watch what I miss the next day?

• The recorded sessions will be made available after August 15, and you'll have access to them until the end of the year.

REGISTRATION FOR THE IN-PERSON EXPERIENCE

Q: Where is the in-person, onsite event?

• The iCON In-Person experience will take place at the ICC Training Center.  The address is: 

    4104 Shore Drive

    Murfreesboro, TN 37128

Q. What comes with my In-Person registration?

• Meals: Sunday Dinner - Thursday Banquet
• International Tournament
• International Student Leader Reception (?)
• Global Student Leader Theme Event 
• Special labs and training
• Coach Recognition
• Formal Banquet 

 Q. When do I need to arrive at iCON?

 Plan on arriving Sunday July 12:

• 2:00 pm Check-in for RSA’s
• 5:00 pm Check-in for Adults 
•  

  Q. When do I need to depart iCON?

• The event will end at the conclusion of the Formal Banquet at 9:00 pm on Thursday, July 16.
• RSAs will be dismissed after reset.
• Housing Check-out for RSA’s is from 6:30-7:30 am Friday, July 17.

 Q. What airport should I fly into/out of?

• The closest airport is Nashville, TN (BNA). 
• ICC does not provide shuttle service from or to the airports for convention participants.
• Remember that Nashville and the ICC Training Center is in the Central Time Zone.

 Q. What do I wear?

• We like to call it Smart Casual. This includes collared shirts or dress blouses with slacks/khakis/nice jeans or skirts/dresses. Smart Casual is appropriate throughout the convention (including the Tournament) unless otherwise noted.
• Monday & Tuesday: Tournament Attire begins at 8:30 am
• Wednesday: Theme Dinner & Party. Dress up--it's fun! Theme yet to be announced.
• Thursday is also the Formal Banquet. Business attire is appropriate, or dress as formally as you wish. Gentlemen: coat and tie. Ladies: dresses, pant outfits, or gowns. Please no t-shirts or jeans. 

 Q. What should I bring for the In-Person experience?

• Be sure to bring anything you'd like for taking notes: a notebook, pens/pencils, sticky-notes, or electronic devices. We welcome and even encourage student leaders to bring your electronic devices, cell phones, laptops, and cameras to this ICC Training Event. 
• Everyone is required to provide their own wifi --there is no wifi available for use at the Training Center. (Wifi connection is strictly limited at the Training Center.)
• As cultural communicators in the 21st century, we will practice using these forms of media to effectively communicate with those around us. We will also spend some time discussing the proper use of the digital and “virtual” resources available to us today.
• All electronics and cords must be clearly labeled with the owner’s name and contact information.
• Parent/Chaperone Note: Talk with your students about taking responsibility for keeping track of their electronics, for respecting other people’s, and for appropriate conduct in the digital world. Students who bring electronics are expected to take care of them and conduct themselves appropriately. ICC takes no responsibility for the property of participants.

 Q. Is there any preparation required?

• Preparation is an important part of getting the most benefit from iCON. 
• Student Leaders in the RSA roles will receive separate communication about advance assignments.
• Students competing in the International Tournament will submit scripts and videos no later than June 10.
• All other Digital Pass students in tracks have no advance assignments.

 Q. What is the theme for the Theme Party?

• Stay tuned for the 2020 Theme! We're looking forward to seeing what you come up with!

HOUSING FOR IN-PERSON

 Q. Is there housing available with an In-Person registration?

• There is only housing available for PREP/RSA’s and iCON Media. 

 Q. How and when do RSA’s need to be out of their rooms?

• Check out will be 6:30 - 7:30 am Friday morning. Please be ready to have one of our volunteers check your room as soon as possible so we are all able to leave promptly. If you need a different check-out time due to flight departures, please let us know. 

 Q. I have a unique family situation. Can you accommodate me?

• If your family has special needs and/or questions, please feel free to email them to our Director of People Care, Lisa McLean, at [email protected], and we will do our best to get creative in accommodating you, if possible. If you have any further questions or requests, please email Lisa McLean or find a People Care team-member on Live Chat.

MEALS

 Q. What meals are included in my RSA registration?

• Meals are provided from the start of your In-Person ticket arrival until dismissal. Sunday dinner through Thursday dinner.

 Q. What if I have food allergies or sensitivities?

• We care about your food needs! While we'll have a variety of options to choose from, we are not specifically able to guarantee that every meal will meet every dietary restriction. Feel free to contact Lisa McLean with questions.